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General terms

If you are under 18 you must have parental permission to place an order. Facts and prices are given with reservation for any technical or typographical errors. It is the customer’s responsibility to ensure that all delivery information given in the order is correct. All attempts at fraud will be reported to the police.
 
 

Payment options

We provide payment services via Klarna and DIBS. The customer may be offered a variety of payment methods like billing , account credit / down payment , card or bank transfer. No hidden banking, transaction or invoice charges will be added.
 
Need help placing an order? Contact us at info@brilliantsmile.se or +46 (0)771 41 41 41 and we will help you.
 
 

Pricing

All prices are in SEK, including VAT.
 
 

Personal and payment details

Brilliant Smile Sweden manages the buyer's personal information in accordance with the Swedish Personal Data Act (PuL) and will never disclose information to third parties. The processing of card details is carried out by our partner Dibs, a PCI certified payment gateway. All transactions are encrypted with the highest safety possible, and Brilliant Smile Sweden never sees the buyer's credit card information.
 
 

Shipping & delivery time (domestic only).

Orders received before 13:00 are shipped the same day (weekdays) and will be delivered within 3-5 working days.
 
 

Receipt & order confirmation

When successfully placing an order, you will receive a e-mail serving as a receipt and order confirmation. Once the order is dispatched you will recieve an email telling you that the package has left our warehouse . A printed receipt follows with your delivery. If you have not received an order confirmation within 30 minutes, please make sure the email address was typed correctly, and contact customer service if you need us to send the confirmation manually.
 
 

Return policy, claims & cancellations

We follow the Swedish Consumer Agency's recommendations for e-commerce. According to Swedish law, the consumer has in some cases the right to withdraw from a purchase by submitting or sending a message within 14 days from the day you received the goods or a substantial part of it. Learn more about your cancellation rights here.
 
 

Newsletter

All customers are automatically registered to receive our newsletter. If you wish to unsubscribe from the newsletter, you can do so easily by clicking "unsubscribe" at the bottom of the newsletter. You can also contact customer service at info@brilliantsmile.se and we can do it for you.
 
 

Controversy

We follow the recommendations of the Swedish authorities in case of any dispute.
 
 

Other

If our products have been purchased from an unauthorized reseller, we cannot guarantee the product's contents. If you are uncertain about which clinics and resellers are auothorized by Brilliant Smile Sweden, please feel free to contact our customer service department.
 
Brilliant Smile Sweden is not responsible for unforeseen circumstances beyond our control.
 
The brand is owned and operated by
Brilliant Smile Sweden AB